Henna-Paste.com contact details
We are New Generation Technologies Ltd trading as Henna-Paste.com, a
company registered in England under number 3396225.
If you have any complaints about our service or any goods or services
you purchase from us please contact via phone +44 121 744 5753 between
(9AM and 5PM) via email
or write to Henna-Paste.com, Customer Care, PO Box 11045, Dickens Heath
Solihull, B90 1ZD
TERMS AND CONDITIONS OF USE
The following is the terms of the agreement between Henna-Paste.com("Company")
and the buyer ("Buyer") of goods or services through the Company's
Web site (the "Site"). Buyer agrees to review this Contract
prior to purchasing anything and purchase of a good or service shall be
deemed acceptance of this Contract.
Buyer agrees to the terms and conditions outlined in this Online Contract
("Contract") with respect to the goods, services and information
provided by or through the Site. This Contract constitutes the entire
and only agreement between the Company and Buyer, and supersedes any and
all prior or contemporaneous agreements, representations, warranties,
and understandings with respect to the goods, services and information
provided by or through the Site, and the subject matter of this Contract.
Buyer agrees to review this Contract prior to purchasing anything and
purchase of a good or service shall be deemed acceptance of this Contract.
The content, organization, gathering, compilation, magnetic translation,
digital conversion and other matters related to the Site are protected
under applicable copyrights, trademarks, and other proprietary (including
but not limited to intellectual property) rights, and, the copying, redistribution,
use or publication by a Buyer of any such content or any part of the Site
3. Editing, Deleting, and Modification.
Company reserves the right in its sole discretion to edit or delete any
information or content appearing on the Site and to remove any goods and
services for sale. Upon notice published over the Service, Company may
modify this Contract, or prices, and may discontinue or revise any or
all aspects of the Site in its sole discretion and without prior notice.
Modification of this Contract will be deemed effective upon publication
on the Site with respect to transactions occurring after said date.
4. Right to Refuse.
Company reserves the right in its sole discretion to refuse service at
any time. Sale of any goods or services is subject to availability.
Buyer agrees to indemnify, defend and hold Company and its affiliates,
licensors and suppliers harmless from any liability, loss, claim and expense,
including reasonable attorney's fees, related to a Buyer's violation of
this Contract or use of the Site.
Notices may be made via either email or regular mail. The Website may
also provide notices of changes to the T&C or other matters by displaying
notices or links to notices on the Website.
The Service Provider respects the intellectual property rights of others
and we ask our users to do the same.
8. General Information
The T&C constitute the entire agreement between you and the Service
Provider and govern your use of the Website, superseding any prior agreements
between you and the Service Provider (including, but not limited to, any
prior versions of the T&C). You also may be subject to additional
terms and conditions that may apply when you use affiliate or other Service
Provider websites, third-party content or third-party software. The T&C
and the relationship between you and the Service Provider shall be governed
by the laws of the United Kingdom without regard to its conflict of law
provisions. You and the Service Provider agree to submit to the personal
and exclusive jurisdiction of the courts located in the UK. The failure
of the Service Provider to exercise or enforce any right or provision
of the T&C shall not constitute a waiver of such right or provision.
If any provision of the T&C is found by a court of competent jurisdiction
to be invalid, the parties nevertheless agree that the court should endeavour
to give effect to the parties' intentions as reflected in the provision,
and the other provisions of the T&C remain in full force and effect.
The section titles in the T&C are for convenience only and have no
legal or contractual effect.
9. Return/Refund Policy
We guarantee your satisfaction. Please inspect your delivery parcel as
soon as possible after receipt. You may notify our information department
by e-mail customercare@Henna-Paste.com, by telephone +44 (0)121 744 5753
or by fax +44 (0)121 744 5753 if any product is missing, damaged or incorrectly
dispatched. Please do not open the packaging of any articles sent incorrectly
as it needs to be returned to us in its original condition. Please notify
us of any mistakes or damages within forty eight hours in order that the
problems can be remedied at the earliest convenience. If the product you
receive is not as you expected, you may return it in its original packaging,
within 14 days for a refund. Please note you will be responsible for shipping
charges and there will be a 15% re-stocking charge for undamaged goods.
10. Purchasing from us
To purchase from us you must be over 18. By submitting your order you
are offering to buy the goods and allowing us to use your personal details
for the purposes of supplying goods (including passing your details onto
couriers and other subcontractors). We will not use your details for other
purposes without asking your consent and you may ask that your details
are removed from our system by writing to the address above.
We are not obliged to supply the goods to you until we have confirmed
acceptance of your order and this is when the contract is made. You do
not own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact
Customer Care immediately. Please do this before we confirm your order.
All prices and offers are subject to change and availability. Errors
and omissions excepted. Subject to not selling below our cost price. VAT
will be charged on all prices (including carriage) at a rate of 17.5%.
Allow ten working days for cheque clearance. For out of stock items, delivery
dates given are only estimates.
We aim to deliver goods to you within the time indicated by us but we
cannot give an exact delivery date. We also may deliver the goods in several
consignments but will not charge any extra delivery for this. If we have
not delivered the goods within 30 days of expected delivery then you may
cancel the contract. We will refund any money paid by you.
If the goods have been dispatched and then returned by the shipping company
due to problem with the address Henna-Paste.com will re-ship to an alternative
address, however additional charges will apply the customer can also request
a refund in which shipping costs already incurred and re-stocking charges
will be deducted.
12. Handling Complaints
We endeavour to making shopping with Henna-Paste.com as pleasant and trouble
free as possible. We fully appreciate that on occasions things can go
wrong. If you are unhappy with our service for any reason, please contact
us either by telephone +0121 744 5753, fax +0121 744 5753 or email customercare@Henna-Paste.com.
We will make all reasonable attempts to handle complaints within five
Please report any violations of the above T&C to us Immediately.
These Terms and condition do not not affect your statutory rights as